Case Study 2

Confusion of data from different data sources
Lack of availability of data required for performance and policy monitoring
Interfaces built for accounting purposes rather than project management purposes
Tabular accounting reports were difficult to be read and understood
No graphical reports in the organisation financial and operational system
Slow manual monthly reporting
Lack of knowledge about the System Data
Misunderstanding raw data and reporting
Wastes in the reporting progress

Workshop and interviews with teams
Assessment of data literacy within the team
Process mapping
Interviews with audiences
Identify requirements
Evaluation of data and reporting quality
Identify challenges with the existing reporting approaches
Assessment of analytical maturity level
Design and development of reporting dashboards using the existing data
Automated data integrations and data modelling
Development and design of strategy for exporting system data
Design and development of data structure to bridge the gap between incomplete data fields
Training the team to manage reporting processes
Training the team to understand how to communicate with data (Data story telling) using the graphical report
Design and development of reporting tools which are user-friendly – intuitive dashboards for “Review”, “Monitoring” and “Decisions Making”

The Results

Stream lining processes to deliver quality reports in a consistent way within a minimum of time
Enabling teams and audiences to visualise the performance status in different dimensions
Empowering and engaging teams and audiences from different levels
Improved data literacy and policy management knowledge within the team
Improved system data knowledge
Team recognition by wider groups
Sustainable and reusable reporting tools and visualisation products