CASE STUDY 4
Programme Delivery | Culture
The Challenge
- Different work groups located in different offices
- No realistic plan and understanding “who does what”? – Responsibility and accountability
- Poor reporting practices within initial stage
Our Approach
- Lean Continuous Improvement(CI) – Implementation of the Visual Planning tool to strategize plan and visualise milestones
- Implementation of Lean collaborative planning tool using Data-Driven strategy to:
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- capture valuable data associated with milestones, owners, progress, delays, and constraints
- allow achieving measurable changes
The Results
- Development of trust in between different organisations teams
- Transparency in operational and critical milestones and decisions
- Collaborative environment – communicate in a more comfortable way to ask for support when facing any constraints. This also helps them to become more pro-active
- Empowering teams to become more accountable
- Measurable and transparent operational reports
- Communicate in a more effective manner – less time (30-45 minutes weekly stand up meeting) but achieve more