Case Study 4 : Collaborative Culture
Our client improved collaboration, accountability, and operational efficiency across different workgroups by implementing our Lean approach, Visual Planning tools, and a Data-Driven Strategy.
The Challenge
- The organisation had different work groups located in different offices so transparency and collaborative culture in the workplace was underdeveloped
- No realistic plan and understanding “who does what”? therefore responsibility and accountability was lacking
- Poor reporting practices within initial stages leading to ineffective communications
Our Approach
- We implemented a Lean Continuous Improvement(CI) Approach where we utilized our the Visual Planning tool to strategize plan and visualise milestones
- We also Implementated a Lean collaborative planning tool using Data-Driven strategy to:
- capture valuable data associated with milestones, owners, progress, delays, and constraints
- allow achieving measurable changes for a more collaborative culture in the workplace
The Results
- Development of trust in between different organisations teams
- Transparency in operational and critical milestones and decision
- Collaborative environment – communicate in a more comfortable way to ask for support when facing any constraints. This also helps them to become more pro-active yet creating a collaborative culture in the workplace.
- Empowering teams to become more accountable
- Measurable and transparent operational reports
- Communicate in a more effective manner – less time (30-45 minutes weekly stand up meeting) but achieve more