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Insights from AI, Process & Digital Transformation: Build a Future-Ready Organisation Webinar

by | Oct 22, 2025 | blog, Nintex partnership blogs

Insights from AI, Process & Digital Transformation: Build a Future-Ready Organisation Webinar pic

AI isn’t just about adoption — it’s about building intelligent, future-ready organisations through digital transformation consulting that connects data, leadership, and process improvement

In June, DELTA Informed Decisions partnered with Nintex to co-host a webinar for leaders navigating AI, process, and enterprise digital transformation. The session highlighted how a clear digital transformation roadmap helps translate strategy into measurable action.

This collaboration brought together DELTA’s expertise in data-driven leadership and cultural transformation with Nintex’s strength in process intelligence and automation platforms. Together, we explored how organisations can move beyond hype and build transformation that is strategic, human-centred, and measurable.

Partnership Insight 1: AI’s Promise vs. Reality

  • Gartner shows that while AI is driving ethical use and employee well-being, the biggest gap is still realising business value.
  • Leaders must focus on alignment, visibility, and empowerment to ensure AI creates impact—not noise.

Partnership Insight 2: The $4 Trillion Opportunity

  • McKinsey forecasts GenAI could add $2.6–$4.4 trillion annually to the global economy.
  • But value won’t appear automatically—only organisations with the right culture, leadership, and systems will capture it.

Partnership Insight 3: Why Intelligent Transformation Now

  • 70–80% of Business Intelligence initiatives fail to meet expectations. Why? Because visibility without adoption doesn’t lead to action. (Gartner)
  • Intelligent transformation is the next stage of the digital transformation journey, aligning people, systems, and processes so AI and automation become part of daily work.

Partnership Insight 4: The Real Advantage = People + Process + Platforms

  • The edge isn’t which AI model you choose—it’s how well you integrate AI into decision-making and workflows.
  • Tools like Nintex Process Manager provide the process intelligence needed to streamline operations and empower SMEs (Subject Matter Experts) as co-creators.

Partnership Insight 5: Human-Centred Transformation

  • Digital change often overwhelms employees because culture and adoption are overlooked- one of the most common digital transformation challenges faced by organisations.
  • “People don’t follow the prettiest path—they follow the clearest one.”
  • Transformation must put clarity, transparency, and ownership in the hands of employees.

Partnership Insight 6: Identifying Inefficiencies with TIMWOOD

  • At DELTA, we’ve adapted the Lean TIMWOOD model to assess inefficiencies and measure digital transformation maturity, supporting organisations through a structured digital transformation business process management approach.
  • By identifying waste (e.g., rework, delays, poor integration), leaders can prepare processes before layering in AI and automation.

Practical Takeaways for Leaders

  • Start with process clarity before AI adoption- an essential step in any digital transformation strategy.
  • Engage SMEs and frontline experts as co-creators of process.
  • Measure adoption and outcomes, not just deployment.
  • Embed transparency and accountability into every system.

Watch the Replay

Whether you are exploring digital transformation consulting services or planning your next digital workplace, this session offers a practical tools and success stories for leaders.

  • Missed the live event? You can catch the full session here:
    🎥 Watch the Webinar Replay → Click here

1.What is intelligent transformation?

Intelligent transformation means aligning people, processes, and platforms so AI adoption is purposeful, measurable, and sustainable—not just technology-led.

2. Why do so many AI initiatives fail?

Research shows 70–80% of Business Intelligence initiatives miss expectations because they prioritise tools over culture, training, and adoption.

3. How can Nintex and DELTA support leaders in AI adoption?

Nintex provides process intelligence and automation platforms, while DELTA equips leaders with frameworks for cultural change, governance, and informed decision-making. Together, they offer a holistic approach to intelligent transformation.

4. What role do employees play in successful AI and process transformation?

Employees are critical. Engaging SMEs (Subject matter Experts) and frontline staff as co-creators ensures AI and process changes are embraced, trusted, and sustained.

5. How can TIMWOOD help reduce inefficiencies in AI and digital transformation?

The Lean TIMWOOD framework (addressing Transport, Inventory, Motion, Waiting, Overproduction, Overprocessing, and Defects) provides a structured way to identify hidden inefficiencies. At DELTA, we’ve adapted TIMWOOD for the data and digital ecosystem, highlighting issues such as redundant handoffs, process-to-decision delays, reporting overload, and workflow silos. By addressing these inefficiencies, organisations can:

  • Accelerate decision-making speed
  • Build trust and transparency across teams
  • Align AI adoption with measurable business outcomes

6. How do you measure digital transformation success?

Effective measurement requires both cultural and operational metrics. At DELTA, we use DELTA Efficiency Assessment to identify process inefficiencies and monitor progress across data, leadership, and system adoption.

7. What is digital transformation roadmap?

A digital transformation roadmap outlines the steps, milestones, and governance structure needed to align people, processes, and technology, it ensures change is measurable, sustainable, and aligned with enterprise goals.

8. Why does digital transformation matter?

Because technology alone doesn’t guarantee improvement. When guided by the right leadership and culture, digital transformation creates transparency, agility, and long-term business value.